Our Order Procedure Malaysia, Penang | LUCKY TROPICAL FISH FARM

STAGE 1

Contact us through lawrence@luckytropical.com.my and we will send you our quotation.

STAGE 2

Make an order with the details below:

1. Name of company (or buyer)
2. Company or buyer’s address, tel/fax number, mobile and email address (and forwarding agent details)
3. Name and contact number of the buyer, in case of emergencies or urgent matters
4. A list of fish (name, size, quantity)
5. Destination airport (airport code)
6. Expected arrival date of delivery

Important : Please read the Terms of Sales before placing any order.

STAGE 3

Upon receiving your order, we will send you a proforma invoice, including cost of goods, estimated freight charges, packing cost, export documentation handling charges and other charges, if any.

(Changes can be made at this stage)

STAGE 4

After your confirmation, you may make payment to us through Telegraphic Transfer to the following account:

Bank account holder: Lucky Tropical Fish Farm
Bank account number: 20705500025260
Bank's Address: RHB BANK BERHAD, 426 JALAN TUN RAZAK, KUALA LUMPUR 50400 MALAYSIA.
Bank's SWIFT Code: RHBBMYKL

STAGE 5

Once payment has been confirmed, we will arrange a shipping date and flight schedule for your order.

(The airline will call the particular aforementioned person for shipment confirmation. We, Lucky Tropical shall contact this person as well concerning the arrangement of shipment).

STAGE 6

We will apply Health Certificate and other supporting documents. To prevent any shipment delay, the buyer must specify their required types of documents for example:

Air Way Bill (AWB), Health Certificate, Certificate of Origin, Invoice, and other supporting documents, if any.

STAGE 7

We will email over scanned copies of documents for your custom clearance.

- Air Way Bill (AWB)
- Invoice
- Health Certificate
- Certificate of Origin (optional)
- Other supporting documents (optional)

STAGE 8

Ready to receive your shipment at your destination airport.

Our Order Procedure